Mastercard: paying in and cashing out

Mastercard is the other large card network you are likely to see in a casino cashier. The flow is close to Visa, with a few differences worth knowing. As with any method, its availability and conditions depend on the operator, your country and your card issuer.

Deposit

Depends on the casino · check the cashier

Withdrawal

Depends on the casino · check the cashier

Fees and limits

Depends on the casino · check the cashier

The set of methods, limits and fees depend on your account and country — check the cashier.

Depositing with Mastercard

Select the card option, enter your card number, expiry and security code, and the amount. Most issuers then ask for confirmation through Mastercard Identity Check, often in the bank's app. Once approved, the deposit is credited. Prepaid and virtual Mastercards may or may not be accepted; the cashier will say if a card type is refused.

Withdrawing to Mastercard

Payouts to Mastercard are possible at some casinos and not others. Where they are, a withdrawal goes through the casino's processing first, then the card network. Some operators require that winnings above your card deposits be withdrawn by bank transfer instead. The operator's payment page and cashier show what applies to your account.

Currency conversion

If your account currency differs from your card's currency, the conversion may happen twice — once on deposit and once on withdrawal — and the rate used by your issuer may include a margin. Choosing an account currency that matches your card avoids that.

Mastercard and promotions

Card deposits normally qualify for promotions, but read the offer's list of excluded methods before you deposit, and remember that a bonus may lock the deposit until wagering is done. As an illustrative example, not a Kabaler term, if a welcome offer requires a qualifying deposit of 20 and your card payment is 15, the bonus will not be added even though the deposit succeeds.

If a payment goes missing

Keep the transaction reference from the cashier. If money left your card but did not reach the balance, contact the operator's support with that reference before contacting your bank; most such cases are a pending status rather than a lost payment.

FAQ

Do casinos accept prepaid Mastercards?
Some do, some do not, and some accept them for deposits but not withdrawals. The cashier shows which card types are accepted for your account.
Why is my Mastercard withdrawal sent by bank transfer?
Some operators pay to cards only up to the amount you deposited with them and send any additional winnings by bank transfer.
Will I pay conversion fees?
Possibly, if the account currency differs from your card's. Your issuer sets the rate and any margin.

Other payment methods

Open the operator's site